In engineering and its various subdisciplines, acceptance testing is a test conducted to determine if the requirements of a specification or contract are met. It may involve , , or performance tests.
In systems engineering, it may involve black-box testing performed on a system (for example: a piece of software system, lots of manufactured mechanical parts, or batches of chemical products) prior to its delivery.
In software testing, the ISTQB defines acceptance testing as: The final test in the QA lifecycle, user acceptance testing, is conducted just before the final release to assess whether the product or application can handle real-world scenarios. By replicating user behavior, it checks if the system satisfies business requirements and rejects changes if certain criteria are not met.
Some forms of acceptance testing are, user acceptance testing (UAT), end-user testing, operational acceptance testing (OAT), acceptance test-driven development (ATDD) and field (acceptance) testing. Acceptance criteria are the criteria that a system or component must satisfy in order to be accepted by a user, customer, or other authorized entity.
UAT and OAT test cases are ideally derived in collaboration with business customers, business analysts, testers, and developers. These tests must include both business logic tests as well as operational environment conditions. The business customers (product owners) are the primary stakeholders of these tests. As the test conditions successfully achieve their acceptance criteria, the stakeholders are reassured the development is progressing in the right direction.
The acceptance test suite is run using predefined acceptance test procedures to direct the testers on which data to use, the step-by-step processes to follow, and the expected result following execution. The actual results are retained for comparison with the expected results. If the actual results match the expected results for each test case, the test case is said to pass. If the quantity of non-passing test cases does not breach the project's predetermined threshold, the test suite is said to pass. If it does, the system may either be rejected or accepted on conditions previously agreed between the sponsor and the manufacturer.
The anticipated result of a successful test execution:
The objective is to provide confidence that the developed product meets both the functional and non-functional requirements. The purpose of conducting acceptance testing is that once completed, and provided the acceptance criteria are met, it is expected the sponsors will sign off on the product development/enhancement as satisfying the defined requirements (previously agreed between business and product provider/developer).
This testing should be undertaken by the intended end user, or a subject-matter expert (SME), preferably the owner or client of the solution under test and provide a summary of the findings for confirmation to proceed after trial or review. In software development, UAT as one of the final stages of a project often occurs before a client or customer accepts the new system. Users of the system perform tests in line with what would occur in real-life scenarios.
The materials given to the tester must be similar to the materials that the end user will have. Testers should be given real-life scenarios such as the three most common or difficult tasks that the users they represent will undertake.
The UAT acts as a final verification of the required business functionality and proper functioning of the system, emulating real-world conditions on behalf of the paying client or a specific large customer. If the software works as required and without issues during normal use, one can reasonably extrapolate the same level of stability in production.
User tests, usually performed by clients or by end-users, do not normally focus on identifying simple cosmetic problems such as spelling errors, nor on Software bug defects, such as software crashes; testers and developers identify and fix these issues during earlier unit testing, integration testing, and system testing phases.
UAT should be executed against test scenarios. Test scenarios usually differ from System or Functional test cases in that they represent a "player" or "user" journey. The broad nature of the test scenario ensures that the focus is on the journey and not on technical or system-specific details, staying away from "click-by-click" test steps to allow for a variance in users' behavior. Test scenarios can be broken down into logical "days", which are usually where the actor (player/customer/operator) or system (backoffice, front end) changes.
In industry, a common UAT is a factory acceptance test (FAT). This test takes place before the installation of the equipment. Most of the time testers not only check that the equipment meets the specification but also that it is fully functional. A FAT usually includes a check of completeness, a verification against contractual requirements, a proof of functionality (either by simulation or a conventional function test), and a final inspection. The results of these tests give clients confidence in how the system will perform in production. There may also be legal or contractual requirements for acceptance of the system.
The customer specifies scenarios to test when a user story has been correctly implemented. A story can have one or many acceptance tests, whatever it takes to ensure the functionality works. Acceptance tests are black-box system tests. Each acceptance test represents some expected result from the system. Customers are responsible for verifying the correctness of the acceptance tests and reviewing test scores to decide which failed tests are of highest priority. Acceptance tests are also used as regression tests prior to a production release. A user story is not considered complete until it has passed its acceptance tests. This means that new acceptance tests must be created for each iteration, or the development team will report zero progress.
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